We take great pride in our products and come with a 100% guarantee.

 

Natural hair responds to simple washing and thorough conditioning, so product issues and concerns can often be easily resolved by following a simple conditioning routine.

 

However, if you believe you have received an item that is not normal, we encourage you to contact us.

 

Notify customer service via email at support@bundlesofdestiny.com within 7 calendar days of receiving the package.

 

Please note that the use of non-recommended products, perming, coloring, lifting, rinsing, cutting, de-threading or any other hair treatment will void the potential replacement (where applicable).

 

If Bundles of Destiny inspects and determines that the product is defective in any way, Bundles of Destiny will replace the product.